Dota 2 stuck on Confirming Match: what to do

Many users are reporting server-related errors, such as getting stuck at the "Confirming Match" stage while searching for a game. This issue is particularly relevant for players from South and North America, as shared by members of the Reddit community.
Why does this happen?
This typically occurs when the servers are overloaded with new or returning players. Large patch releases or the culmination of highly anticipated events can lead to a sudden surge in the player population, causing the servers to struggle to the extent that Valve can't keep up with demand.
Server-related problems are challenging to manage because, most of the time, it's something you can't resolve on your own without the game developer or server host intervening. However, there are a few tricks you can try to get back into the game:
How to fix the Confirming Match bug and server issues in Dota 2:
- Wait for approximately five minutes to see if the servers return and confirm the match.
- If it's been longer than five minutes, manually exit the queue and restart the game.
- There's a slight chance you might receive a five-minute queue penalty if the servers start working during this time.
- Restart your router.
- Check for any pending Dota 2 updates.
- Wait for the servers to come back online.